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ORDERING INFORMATION & CONDITIONS
Please read the following and accept the terms and
conditions at the end of the page to proceed to the
order form.
ORDER FORM
INTERNATIONAL ORDERS
Note to Afrikaans speaking visitors:
(Ons hoop u sal verstaan dat die voertaal op die
internet Engels is - Ons korrespondeer graag in
Afrikaans.)
HOW TO ORDER:
1. Minimum Postal Order R250
(excluding Postage)
2. Print the order form. (Please read through terms and
conditions and click on the "I Accept" Button.)
ORDER FORM
3. Complete order and fax ( 0866
499 417) or e-mail
(info@orchidssa.co.za) to confirm availability.
Please supply the plant codes & names.
4. When availability is confirmed, do payment and send
proof of payment
(Fax or e-mail)
Fax
( 0866
499 417) e-mail
(info@orchidssa.co.za)
Banking details : Klippekol C.C. t/a Van Rooyen Orchids
ABSA BANK
BRANCH: White River
(33-44-52)
ACC NO : 1370-450-524
SWIFT CODE: ABSA ZAJJ
5. Plants will usually be sent within a week to two
weeks of payment. You will be notified of date of
arrival and Tracking Number.
6. Please bear in mind that plants
are sent bare root
(out of pot)
except when grown on a
small
mount.
Plants are usually
not in flower when sent by Mail
Order.
7.When ordering,
please keep in mind that the variety in a grex of seedlings is infinite and a picture only
illustrates one clone of the grex. In the
case of divisions or meristems, the plants will be the same as the one in the picture.
8.PLANTS ARE ALL
FLOWERING SIZE EXCEPT WHEN MENTIONED DIFFERENTLY
FS Flowering size
NFS Near flowering size
MS Medium size
S Well established seedling
ORDER FORM
TERMS AND CONDITIONS
* This listing supersedes and cancels all previous
lists, catalogues and offerings
* Availability of plants is subject to prior sale and
offers may be withdrawn at any time.
* Unless you indicate otherwise, we will substitute
plants that are out of stock with
similar plants of equal or higher value.
* Plant size codes:
S - Seedling
M - Medium size
NFS - Near flowering size
FS - Flowering size
*When ordering,
please keep in mind that the variety in a grex of seedlings is infinite and a picture only
illustrates one clone of the grex. In the
case of divisions or meristems, the plants will be the same as the one in the picture.
* HANDLING & POSTING
Only written orders will be accepted. (Please use the
order form )
Mail orders are despatched by Speed Services Courier -
This service is fast and effective and places the least
strain on the plants.
This is in overnight service.
For postage & packing add:
R160 for orders up to R500
R200 for
orders
R500 -
R1
000
R250 for orders
R1
000
- R2 000
R300 for orders R2 000 - R3 500
R400 for orders R3 500 - R5 000
For orders over R5 000 - please enquire
Optional extra - INSURANCE:
We have had excellent service from the Speed Courier
Services over the years, but if you want to guarantee
nothing goes wrong you can insure your parcel.
Insurance is available at a rate of two per cent of the
declared value to a maximum of R5 000.
Plants are sent bare root except when grown on a
small
mount.
Plants are usually not in flower when sent by Mail
Order.
Very small plants may be sent in their pots.
We take great care in selecting and packing your order
: If there are any complaints, contact us within a
week of receiving your plants. We guarantee that all
plants leave our nursery in good condition. Once
they have left the nursery they are the responsibility
of the Courier Company doing the delivery.
We have no control over courier treatment and damaged
shipments should be
reported and claimed at Speed Services Courier (0860 023
133)
or
the Post Office website
* PAYMENT
Payment must be made once your order has been
confirmed.
We accept personal cheques, postal orders, direct
deposits and Internet transfers. We regret that
we have no Credit Card facilities
available.
Payment by cheque should be made out
to
VAN ROOYEN ORCHIDS.
If payment is by direct deposit/ internet transfer,
please supply or fax slip/proof
of payment.
( Fax number: 0866 499 417)
Banking details : Klippekol C.C. t/a Van Rooyen
Orchids
ABSA BANK
BRANCH
NAME: White River
BRANCH CODE:
334452
ACC NO : 1370
450
524
(SWIFT CODE: ABSA ZAJJ)
*note: for Internet Banking use the ABSA Internet Code
632005 in stead of
the White River
Branch Code 334452
*INTERNATIONAL ORDERS :
Minimum order for our international customers : R3
000.
Please confirm availability, freight and other
arrangements before doing any payment.
Add R1000 for processing of Phyto and C.I.T.E.S.
documentation.
Postage/ Courier Services to be calculated individually
depending on size and weight of order according to the
tariff of the International Cargo
Services.
Our agents
only offer and airport to
airport service. You would need to appoint an agent in
your country in order for them to assist with clearing
and forwarding of the parcel.
Include
an import permit/ import conditions of your country with
the order - This is necessary for the Phytosanitary
Certificate which can take about two weeks to obtain.
It is the responsibility of our foreign customers to
provide the necessary papers in adherence to their
government's importation regulations.
Application for C.I.T.E.S. can take up to four weeks
Payment by bank transfer or direct deposit - no cheques
for International orders.
We regret that we have no Credit Card facilities.
( Fax number: +27 (0) 866 499 417 )
Banking details : Klippekol C.C. t/a Van Rooyen Orchids
BANK: ABSA BANK
BRANCH
NAME:
White River
BRANCH CODE
- 632005
ACC NO : 1370
450
524
SWIFT CODE: ABSA ZAJJ
IBAN: sort code 632005
ORDER
FORM:
I Accept
(Click here to download the Order form in Microsoft
Word)
I Accept (Click here to download
the order form in PDF Format)
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